In the News

Heartland Big Brothers Big Sisters is hiring for

Program Lead

Position Title: Program Lead

Accountability: Reports directly to Executive Director

Salaried - Exempt



  • Bachelor’s degree required, Master’s degree preferred

  • Experience in Human Service administration and experience with Big Brother Big Sisters and/or related agency

  • Adherence to professional code of ethics and standards of practice

  • Must have management and interpersonal skills

  • Must be able to manage multiple tasks and projects to meet critical deadlines

  • Must be capable of making public presentations and meeting with community leaders

  • Must be able to work independently with a minimum amount of supervision

Primary Functions: Maintains a caseload of matches to supervise. Recruits and Enrolls new matches in the program. Supervises program staff and program interns. Develops procedures, training materials, program forms to fully empower Program staff to effectively manage their work. Provides development staff with statistical information about program to assist in grant writing and reporting.


In conjunction with the Program Committee and in compliance with BBBSA Standards of Practice, responsible for the updating of the Program Policy and Procedures Manual to ensure compliance with Agency and BBBSA standards of practice

Maintains a caseload as necessary

Oversees recruitment and enrollment of new volunteers and clients

Ensures proper training and integration of new matches

Coordinates with Executive Director to provide timely evaluation of program staff, on an annual basis

Manages Program staff by delegating and empowering them to perform their day-to-day responsibilities to facilitate quality services to volunteers and clients

Serves as a liaison between program staff, the Executive Director, and the Board of Directors

Monitors and supports the program staff in the process of match supervision to ensure compliance with both HBBBS and BBBSA standards of practice

Provides necessary reports, projections and analysis in the program area pertaining to grants and other collateral duties required by grantors

Is responsible for Program Evaluation, including Service Delivery metrics reported to BBBS and the Board of Directors on a monthly basis

Coordinates the development, implementation and evaluation of supplemental programming for volunteers, clients, and parents including but not limited to volunteer orientation and volunteer training

Serves as staff liaison to Board of Director’s Program Committee

Assists with fundraising activities, attends group activities and speaks to civic groups

Performs other duties as needed

Physical Demands and Environmental Conditionsincluding but not limited to the following:

  • Works in well-lighted, air-conditioned office environment

  • Position may involve travel through the city and southeastern Nebraska

  • Limited reaching, bending, lifting, or stooping.


To apply, please email your resume to



Date Created: 6/29/2017

© 2015 Heartland Big Brothers Big Sisters, 6201 Havelock Avenue, Lincoln, NE 68507